Privacy Policy

Effective Date: September 1, 2026

At ICLEAN & BUILD LLC (“we,” “our,” or “us”), we are committed to protecting your privacy and handling your personal information safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, book our services, or communicate with us.

1. Information We Collect

We collect information that you voluntarily provide to us when you request a quote, book an appointment, fill out a form, or contact us. This may include:

• Personal Information: First and last name, email address, phone number, and service address.

• Transaction Information: Details regarding the services you requested and payment processing information.

2. How We Use Your Information

We use your information strictly for internal business operations to provide you with the best possible service. Specifically, we use your data to:

• Process and manage your service appointments.

• Send you important SMS updates regarding your appointments and service status.

• Respond to your customer service inquiries (via phone, email, or SMS).

3. Information Sharing and Disclosure (No Sale of Data)

iClean respects your privacy. We do not sell, rent, lease, or trade your personal information to any third parties. ICLEAN & BUILD LLC uses your data exclusively for internal purposes.

SMS Privacy Policy & A2P 10DLC Compliance:
Your phone number will be handled in accordance with this Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

We will only disclose your information if required to do so by law, such as to comply with a subpoena, court order, or similar legal process.

4. Your Choices and Opting Out

You have full control over the communications you receive from us:

• SMS Messages: You can opt out of receiving SMS messages at any time by replying “STOP” to any message we send. After opting out, you will receive one confirmation message, and we will no longer send messages to your number. For assistance, reply “HELP”.

• Emails: You may unsubscribe from our promotional emails by clicking the “unsubscribe” link at the bottom of the email.

5. Data Security

We implement a variety of standard security measures to maintain the safety of your personal information. While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such data, we will take steps to delete it immediately.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Effective Date” at the top.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

ICLEAN & BUILD LLC

• Address: 132 Pineway, Apt F, Goose Creek, SC 29445

• Email: contact@icleansc.com

• Phone: +1 (843) 468-3542